Facilities are often an organization’s second largest expenditure, and they impact every facet of an organization’s activities. Yet for most, the alignment between facilities and key business goals leaves much room for improvement.
Instead of being used strategically to reduce risk, lower costs, improve service quality and client satisfaction, and meet compliance requirements, facility capital planning decisions are usually made tactically.
VFA shows organizations how to use its facilities strategically, linking facilities more tightly with business plans and goals.
The table below is the framework we use to show organizations how to plan and manage their facilities for strategic value.
|Planning Time Frame||Next 12 months||Short-term budgeting and 20-30 year planning|
|Decision Process||Ad hoc, autonomous||Programmatic, linked to organizational mission|
|Evaluation Criteria||Opinion-driven||Data driven, linked to organizational mission|
|Risk Profile||None Estalbished||Understand condition, which assets are critical to sustained performance|
|Stake Holder Engagement||Reactive to day-to-day operational concerns||Business knows how to ask FM for support|
|Business Orientation||Minimal alignment with business/organizational objectives||Business understanding and standard, consistent, sustainable alignment of FM plans with organizational objectives|
|Metrics||Performance measured solely relative to budget at individual location(s)||FM metrics and success aligned with business priorities of central management and individual locations|
|Data Reliability||Unknown||Acting on refreshed data / on-going program to keep data up-to-date, cost-effectively|
|Breadth of data / visibility||Reactive; condition data only||Proactive; holistic view that includes function, energy, green, seismic, risk|
|Funding / Budget Plan||Lack of credible funding requests and priority / mission alignment.||Appropriate funding by business segment and mission-aligned deployment of capital|
|Tools||Excel / MS Access database; often relies on work order data in absence of decision support||Robust, dynamic analytics that support evidence-based what-if analysis, prioritization and budget planning|