Client Spotlight: Infrastructure Ontario

Infrastructure Ontario is an agency of the government of Ontario, Canada and is dedicated to delivering some of the province’s larger and more complex infrastructure renewal projects, on time and on budget.  It also manages one of the largest real estate portfolios in Canada and provides real estate services, such as asset management and property and land management.  Infrastructure Ontario also provides the public sector and not-for-profit organizations with long-term financing to renew public infrastructure.  The real estate portfolio includes 5,300 buildings and structures (approximately 46 million square feet) and 150,000 acres of land.  About half of the facilities managed by Infrastructure Ontario are more than 40 years old.

Infrastructure Ontario had a clear vision for its strategic facilities capital planning program, and required a reliable and efficient way of storing and analyzing information necessary to make this vision a reality.  In 2009, it chose VFA to support the multi-year development of a comprehensive capital planning program.

Today, Infrastructure Ontario has a 20-year rolling capital project program, with long-term visibility and a short-term, three-year window in which to be proactive. Management is able to see future funding needs and the impact of insufficient funding with better-than-ever capital repair plans, forecasts and scenario models along with the ability to determine where best to invest.

In addition to improved data and analytics, working with VFA also inspired changes in Infrastructure Ontario’s business processes. Best practices inherent in the platform along with insight and experience from VFA paved the way for process improvements, resulting in a truly comprehensive solution.


Infrastructure Ontario received VFA’s 2014 CapStar Award for the innovative application of software technology or business process to support facilities capital planning and management. On May 5, VFA President and CEO Jerry Kokos and Susan Anson, President of VFA Canada Corporation jointly presented the award to Ron Fraser, Director of Capital Planning, on behalf of Infrastructure Ontario during a ceremony at its 10th VFA Connections customer conference in Boston.