Case Studies

British Columbia Interior Health Authority

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Increasing Pay Back on Capital Investments While Reducing Operating Costs


Interior Health Authority is one of six health authorities in the province of British Columbia. With a mission of overseeing provincial healthcare facilities, its responsibilities include facility construction, renovation and purchase as well as the creation of both annual and long-term capital budgets.


IHA needed to develop a defensible ten-year capital plan to present to its Board of Directors to secure necessary funding, but lacked confidence in the consistency and accuracy of facility condition information across its portfolio. The organization had difficulty effectively categorizing and prioritizing maintenance and renewal projects, including identifying those that involved life safety issues, and wanted a comprehensive understanding of facility conditions and building lifecycle components.


VFA provided facility condition assessment services, VFA.facility® capital planning and management software, and business process consulting services to enable IHA to deliver a comprehensive and defensible ten-year capital plan to its board of directors, and effectively manage that plan.


IHA currently employs VFA.facility to:

  • Maintain information about conditions and requirements across its facilities
  • Prioritize maintenance and renewal projects based on urgency and ROI
  • Track relative building condition while monitoring progress over time
  • Bundle requirements most efficiently into construction projects

Since its initial implementation, IHA has used the software to price and prioritize projects that have resulted in more than $45 million in upgrades. IHA has also been able to realize significant efficiencies in construction and conservation that have reduced operating costs.

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